Privacy Policy

Who we are

D1 Operations Group ("D1 Ops", "we", "us") provides operational consulting services and client portal software at d1ops.com and portal.d1ops.com.

Information we collect

• Contact information (name, email, phone) provided by you or your company.
• Account and workspace data needed to provide services.
• Usage and diagnostic information for security and reliability.

How we use information

• Deliver consulting and client portal services.
• Send transactional notifications (email/SMS if you opt in).
• Protect the platform, prevent abuse, and comply with law.

SMS privacy

Phone numbers and SMS consent data are used only for account-related messaging. We do not sell or share SMS opt-in data, phone numbers, or consent records with third parties for their marketing.

Sharing

We share data only with service providers necessary to operate the platform (for example hosting, database, and communications providers) and only for business purposes.

Data retention and security

We retain information for as long as needed to provide services, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and physical safeguards.

Your choices

• Reply STOP to opt out of SMS.
• Reply HELP for support instructions.
• Request updates or deletion of your data through your D1 Ops contact.